Frequently Asked Questions

1- What is a Hostel?

According to Wikipedia, a hostel is a budget-priced accommodation place that provides communal areas and services. However, a hostel is more than that.

Hostels represent a way of travelling, not really targeting a specific demographics group, but aiming at those who want to get the most out of their time and money while getting to know fellow travelers in order to share their travel experiences as well as their stay. People of all ages, backgrounds, and interests, first-timers or experienced travelers, alone and in a group, all choose hostels. Why? What do they all have in common? A young spirit.

Hostels are a particular way of lodging, different from hotels, motels or bed and breakfast. The main difference is that hostels offer shared facilities, such as dorm style rooms, shared bathroom, and common areas, handy to get to know other travelers and have a good time.

Another feature of hostels is that, due to their special accommodation disposition, they can offer budget fees and, above all, create a warm ambience where communication and comradery amongst guests are of the upmost importance.

Hostels are open to all people independent from their religion, age, ideas, politic affiliation or race.

2- How to get to Portal del Sur Hostel?

From Ezeiza International Airport (EZE):
1) Bus number 8. It´s the cheapest option, but it is also the longest run (almost 2hs!)
2) Shuttle bus (Manuel Tienda León). Intermediate option; ideal for a single traveler. Around an hour and a half to get to the hostel.
3) Taxi (remise). We work with a reliable private car company. You´ll be at the hostel within 30/45 minutes. To book a taxi, please refer to reservas@portaldelsurba.com.ar where you´ll be cleared out of doubts.

From Newbery Domestic Airport (AEP):
1) Bus number 45.
2) Taxi (remise). We work with a reliable private car company. You´ll be at the hostel within 30/45 minutes. To book a taxi, please refer to reservas@portaldelsurba.com.ar where you´ll be cleared out of doubts.
Solicitamos el pago adelantado de toda la estadía el primer día de alojamiento.

3- How do I pay?

At Portal del Sur Hostel you can pay in cash (AR$ only) or by international credit/debit cars (MasterCard/Visa). Accommodation should be paid upfront upon check in.

4- Is there a curfew?

The hostel remains open 24hs with working staff that will welcome you all day long.

5- What´s the city´s VAT?

Tax in Argentina is 21% and it´s normally included in the rate.
The airport Tax in EZE is USD 29.00.

6- Is there any additional fee?

The fee in Portal del Sur includes tax, breakfast, sheets and activities. In our private rooms towels and soap are also included. For dorms, we rent towels for a small amount.

7- What are the check in and check out times?

Check in is at 2 pm and check out is at 11 am. Late check out (up to 6pm.) depends on availability. The cost is 50% of the daily rate. After 6pm you should pay the whole price.
If arriving early or leaving late, you can store your luggage in our storage room free of charge.

8- What does breakfast include?

Our continental breakfast is included in the price and consists of: tea, coffee, different juices, cereals, bread, croissants, several jams, home-made cake.
Our breakfast is served at the rooftop, surrounded by an amazing view of the city.

9- Where can I store my luggage?

In our rooms, you can find individual lockers that require your own padlock. You can bring your own or buy one at a store close by the hostel. We also have a storage room where you can leave your bags in case of arriving too early or leaving too late.

10- What´s the weather like in Buenos Aires? ?

Buenos Aires is known by its mild weather, influenced mainly by the River Plate. In general the city´s temperature doesn´t vary much throughout the day. The four seasons are very different, while rain fall is moderate. For more information regarding current or historical weather, please check www.smn.gov.ar

11- How´s Buenos Aires' sanitary level?

To enter Buenos Aires, there´s no need or obligation to get any vaccines. Buenos Aires is served with a drinkable running water service highly controlled that may ensure an absolute sanitary security. Episodes of endemic, epidemic or epizootic illnesses have never been registered in this city. Buenos Aires is provided with a complete network of hospitals available for any tourist. Basically, you can enjoy all sanitary services like other modern big cities.

12- What is the electrical power in Argentina?

Electrical power in Argentina is 220 V at 50 Hz.
Sockets are 3 flat pins, or 2 round. In case of needing an adapter, you can get them at the reception.

13- Is Buenos Aires a safe city?

Even though Buenos Aires is a safe city, you should take the same safety considerations you would at any other big city of the world, such as: not letting your bags unattended or walking though unknown/unrecommended areas at night.

14- Nightlife in Buenos Aires. What´s there to do?

Buenos Aires hardly ever sleeps. While some pubs open as early as 6pm, serious clubbing doesn't start before 2am, and frequently goes on until 6, 7am, or later. On Sundays, you can also find some after hours. With the vast offer in bars, discos, restaurants, live music, pubs and much more, you´ll hardly be without any options!

15- What do you recommend visiting in Buenos Aires?

From Portal del Sur you can get to the city´s main attraction by foot!! Besides, it is surrounded by the city´s main avenues, subway junctions, train and bus stations.

Buenos Aires is one of the most important cities of Latin America, due to its big diversity when it comes to activities and universal-influenced attractive. Buenos Aires has numerous museums, art galleries, showrooms, theaters and cinemas.

The Colon Theater is one of the best known halls of the world. It has a diverse and passionate musical activity of all genres, including of course Tango.

Buenos Aires is the financial and economical capital of Argentina and it´s also its main port. Its commercial activity is very intense and it can be reflected in the amount of shops and shopping malls where you can find the best known brands of the world.
We should add the obelisk, Caminito, Recoleta, Palermo and its beautiful parks, San Telmo and Puerto Madero amongst others.

16- Do you take groups? How can I ask for a group reservation?

Yes, we work with groups. For further information, please contact grupos@portaldelsurba.com.ar.

17- My question isn´t listed under these FAQs!

Just email us at consultas@portaldelsurba.com.ar and we´ll get back to you as soon as possible!